Deliver consistent, responsive customer support
Halcyon Group brings together the workflows, integrations and reporting your teams use every day. Get started in minutes with a guided setup, or talk to our solutions team for a tailored walkthrough.
Tip. Use the sandbox environment to experiment safely — no production data is ever affected.
How is pricing structured?
Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.
Do you offer a free trial?
Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.
Where is customer data stored?
You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.
Which compliance certifications do you hold?
SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.